One of the skills needed to start up or run a small business is good communication skills. You need to be able to talk with confidence to your customers, suppliers and staff and also interpret types of nonverbal communication.

Do you possess all the information on listening skills you need? Do you understand the importance of nonverbal communication and how it can create instant rapport? How can you ensure that your presentation skills are up to the mark?

Take a look at these books written to improve your communication skills 

Why Men Don't Listen & Women Can't Read Maps

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Barbara and Allan Pease travelled the world collating the dramatic findings of new research on the brain, investigating evolutionary biology, analysing psychologists research, studying social change and annoying the locals. The result is Why Men Don't Listen and Women Can't Read Maps the sometimes shocking, always illuminating, frequently hilarious look at where the battle line is drawn between the sexes, why it was drawn and how to cross it.

How to Win Friends and Influence People

In a conversational style, Dale Carnegie offers practical advice and techniques for how to get out of a mental rut and make life more rewarding. He advises on how to make friends quickly and easily, win people over to your way of thinking, become a better speaker and more entertaining conversationalist and arouse enthusiasm among your associates.

Collins Gem Body Language

If you cross your legs are you relaxed or tense? What does it mean if you stroke your chin? Do you know the meaning behind a friend lowering their eyebrows? Would you know how to greet an inhabitant of Greenland? All these questions are answered in this book.

How to Start a Conversation and Make Friends

This revised and updated edition offers easy time-tested ways to improve anybody's ability to communicate in business and social situations, either in person or in cyberspace.

Never Be Lied to Again

How many times have you been manipulated or taken advantage of by someone's lies? In a user-friendly format, Lieberman gives readers the tools to determine, with uncanny accuracy, if they are being lied to.

Great Presentation Skills

This "Quick Guide" gives business people and others the tools to make oral presentations in an organized, confident and persuasive way. The step-by-step approach uses question and answer techniques to build confidence and fluency.

Teach Yourself Body Language

The silent messages of body language often reveal more than the spoken word in conveying true feelings. These messages are particularly significant in influencing first impressions and the self-image we project to others. This guide to body language demonstrates how to use and interpret body language effectively and explores the use of body language in personal and professional situations. Practical exercises enhance understanding of the text.

Understanding Body Language in a Week

This text examines the relevance and impact of body language in the following managerial settings: presenting; selling; appraising; interviewing; counselling; and people management. It should help to equip managers with insights and skills to improve everyday aspects of their performance.

Successful Presentation Skills

Effective communication is essential for business success. From training new employees to building a rapport with potential clients, the ability to deliver information with the maximum impact is a skill that all business people need, yet many find difficult to master. Whether you are an inexperienced speaker or feel your communication skills could be improved, this fully revised and updated book will give you the practical advice you are looking for. Addressing the common problems people face, Successful Presentation Skills includes tips on how to: * overcome nerves * be concise * understand body language * use visual aids effectively.

30 Minutes to Boost Your Communication Skills

Part of a series of pocket guides aimed at enabling the reader to learn a new skill in just 30 minutes, this text is packed with ideas and advice on how to boost your oral and written communication skills.

Next set of books on Communication Skills   2

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