Selling over the telephone can both be easy and hard – it just depends on how well prepared you are!

Here are a few useful tips on improving your telephone sales technique.

• Smile! Yes, I know you can't be seen, unless you have one of the new visual phones, but smiling makes you sound more cheerful. Remember! SMILE AS YOU DIAL!!

• Ask questions about your client's business. Use words like 'You' and 'Your'. Everybody likes to talk about what they do....

Rob

Finding innovative and creative ways to boost sales is always on an entrepreneur’s mind. One of the best methods of increasing your sales is to offer your potential customers a special offer. It could be trial offers, discounts, purchase awards, etc.

Here are ten sizzling offers you could use to promote and sell your products.

1. You could offer your potential customers a free sample of your product. If the sample proves what you claim, there is a high chance they...

Rob

In a previous blog I looked at the power of follow-ups in the sales process and we saw how follow-ups should be used for those sales that never made it passed the first hurdle, or where the customer came out with a straight ‘no’.

But you can and should use a follow-up even when you have concluded a successful sale. The sales process does not finish once the customer walks out the door or the goods are dispatched. For many businesses the process may well stop there, but for successful...

Rob

Sales is a never-ending cycle of promoting, selling, delivering and following up. You may be pretty good at the first three but what about follow up? It’s a crucial aspect of selling which many businesses leave out either because they don’t know about it or don’t know where to start.

There are two occasions where a great follow up strategy can pay off in terms of new and repeat sales. Today we will look at the first one, which is a follow up strategy for new sales.

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Rob

Apathy amongst customers when it comes to buying a product can be quite common place.

But there are some strategies you can employ, especially if you are selling over the Internet or via direct mail, to help overcome the problem and these are the use of very clear ‘call to action’ statements.

Call to action statements are the words or phrases you can use to persuade the customer to seal the deal there and then – no more ‘I’ll think about it.”

Good call...

Rob