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How to
Write a Compelling Sales Letter
It has often been said that the purpose of the first sentence
of a sales letter is simply to get the reader to read the second sentence.
Not surprisingly, the
purpose of the second sentence is to get the reader to read the second
paragraph. If we can get the reader to read the second paragraph then we
have a good chance that they'll go down the entire slippery slope of
readership and read the entire letter.
If the focus of the first
sentence is to raise a potential problem that the reader may be facing, the
goal of the second sentence is to expand on that problem. There are a couple
of ways we can do this.
The first is to focus on
the reasons why the problem occurs. In some instances the problem that
you're communicating is well understood. It's been around for a long time
and everyone acknowledges it's an issue. Thus simply stating that you too
understand the problem, won't earn you much credibility in the eye of the
reader.
What will enhance your
credibility is briefly communicating why the problem exists. Now I realize
that every company is unique, and it's impossible to communicate the exact
reasons for why a problem exists with anything close to 100 percent
accuracy. However, if you're marketing to a specific niche (which you should
be) then there are going to be some common reasons that are shared across
companies within a particular group.
By communicating the
reasons for why the problem exists, you will demonstrate that your
understanding of the issues is deep rather than superficial. An approach I
use is the following:
Although the problem is
well understood, the underlying issues are often not so readily apparent.
For example in many cases we find that the key contributors to this problem
include: (A, B, C)
When you create the three
bullet points make sure you keep them short and concise. Remember that at
this point in the relationship building process what we are tying to do is
to raise enough interest so that the reader will do what we want them to do
once they have finished reading the letter.
In other situations the
challenge may be that the problem you raised in the opening sentence just
isn't seen as "all that big a deal." If that's the situation, then the
second sentence needs to focus on why this issue is important. The way I do
that is by communicating what is likely to occur if the problem isn't
addressed. The key at this stage is to strike the right balance. You want to
raise real consequences of not addressing the problem, while not going
overboard and sounding like Chicken Little.
I like to use a bullet
point approach for listing the consequences. The bullet points can be set up
with a simple statement such as; Unfortunately, the consequences of not
addressing this issue can include . . .
If we've done our work
correctly, at this point we've got our reader's attention. This is the point
when we want to shift the focus of the content to What Do We Want To Reader
To Do When They Finish Reading The Letter? This is where we make the reader
a very compelling and specific offer, which is designed to move the
relationship building process to the next step.
Mark Satterfield is the founder and CEO of Gentle Rain Marketing LLC.
Since 1992 he has advised consultants, financial advisers and owners of
small businesses on
marketing strategies, and strategies for developing new business
relationships. In addition to his consulting work, Mark has written over 250
articles on professional development which have appeared in publications
including the Atlanta Constitution, the Los Angeles Times and numerous
professional, trade and technical journals. He is also the author of five
books, including
Power Prospecting: How to Gain Access to Key Decision Makers,
How to Negotiate the Raise You Deserve, and
Career Etiquette. Find out more at
www.gentlerainmarketing.com
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