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Upgrading Your Salesforce
- A Great Time is NOW!
Last Sunday I was in
Harvard Square with 45 minutes to kill before meeting friends for lunch.
So, I did what every garden-lover would do, and took myself over to the
Henry Wadsworth Longfellow House on historic Brattle Street for a
leisurely stroll in the beautiful gardens (and a quick check of the gift
shop too!).
In the shop, I picked
up a copy of Longfellow's famous poem, "The Rainy Day." I know you have
heard the most famous line in the poem - "into each life some rain must
fall." "Hmmm," I thought, "with what's happening to our economy, stock
market, my 401(k) and some companies I know, I think I'm living in a
tsunami!"
There's no doubt
about it. Like me, many CEOs and managers are feeling the effects of the
economic storm that's out there. But I say, "every good poem deserves a
good idiom," and "every cloud has a silver lining."
OPPORTUNITY IN CHAOS
Unfortunately, many
managers have been forced to make drastic cutbacks in recent weeks. Not
only have they done the obvious cutting of expenses, but many have been
forced to make even more draconian ones. It goes without saying that the
underperformers go first, but one manager I spoke with admitted he had
to "cut into the bone" while letting go some of his sales team.
I can confirm this is
happening as the level of calls to recruiters by candidates on the hunt
is going up dramatically. (Trust me on this!) And, many of the
candidates who are on the market are very, very talented performers.
TIME FOR AN UPGRADE
So here is the silver
lining we've been waiting for . . . .
There's never been a
better time to upgrade your sales force! Savvy managers will capitalize
on the chaotic economic scene and seize the moment to hire some of the
top talent that is out there.
Here are the steps to
take for you to potentially find yourself a rainmaker:
1. Assess: Honestly
(and confidentially) assess your current team. Knowing that there are
performers out there should give you the added security of taking a
long, hard look at the numbers. Decide how many and who can be replaced.
2. Search:
Confidentially start the search process. Be sure your network, your
recruiters, and anyone involved understands that at this point your
search is confidential.
3. Make Your Choice:
Based on the performance metrics of your top performers and your ideal
profile for your sales team, hire yourself the top talent you'll need to
get the numbers you need!
4. Make the Cuts:
First, meet with each of the sales team who will be staying to reassure
them of their value to the organization. Then proceed with letting your
underperformers go. Ask your HR professional for help in this step if
you need it.
5. Solidify Your
Team: One thing is for sure: uncertainty will be with us for a while.
It's critical for you to be sure your new sales team is working at top
performance levels. It's critical that there be no "new"
underperformers.
6. Beef Up on Sales
Training: If you think your team might benefit from some additional
sales training, call your favorite sales trainer, consultant, or sales
guru and get on the waiting list. These guys and gals are going to be
very busy, as savvy managers realize that now is the time to ensure
their sales team is performing at 110%. It's short dollars for the
return on that investment.
All of this may not
be quite as easy as "click here to install these updates" but I assure
you it's worth the time and effort. And that top performer you hire
today may be the difference between your making your numbers or not!
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Betsy Harper is
the CEO and Managing Partner of Sales and Marketing Search, a
nationwide recruiting firm based in the Boston area that specializes
in recruiting top sales and marketing talent.
More valuable
information on finding, hiring, and keeping top talent can be found
at
http://www.salesandmarketingsearch.com.
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