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Who Really
Achieves Success in Sales?
Success in
sales does not go to the one who has the lowest price.
Nor does
success in sales go to the one who has the best customers.
And, success in
sales does not go the one who has the most intelligence.
Who really
achieves success in sales? The people who practice integrity
with every person with whom they come in contact. There is no
substitute - no alternative - to consistent integrity.
Eleven years
ago, I left my corporate career working in sales management for
a Fortune 100 company. I began traveling the globe, working with
salespeople across more industries than I can even begin to
count. Over the years, I've personally met with thousands of
salespeople, each with their own level of success and failures.
I also have met with hundreds of sales managers, VPs of Sales,
CEOs and others from the 'C-Suite.' All those interactions and
opportunities to learn about so many industries has revealed to
me more than ever what it takes to remain at the top.
People who are
at the top year in and year out are those who walk and breathe
integrity in everything they do. This is true in good economic
periods and bad economic periods, through global upheavals and
company chaos. The consistent factor to success is not an
external circumstance, but rather an internal commitment to a
high level of integrity. These are the people who do not
necessarily close every deal or land every new big hot account
that comes along. However, in their actions and attitude, 365
days a year, they walk with integrity.
How would you
define integrity? I would define it as adhering to strong moral
and ethical standards, regardless of the situation or result of
such commitment. In other words, integrity is not a commodity
you can casually use when it benefits you, and carelessly throw
aside when it doesn't. Consistency is one of the hallmark signs
of true integrity.
As a consultant
for more than a decade, I have had the opportunity to watch
several people over the course of not just weeks or months, but
years. If you have been in sales a long time, you too have had
the unique perspective of spotting the people others trust and
want to follow. Sometimes this person holds official capacity as
a leader, but often the 'leader' is not high up in an
organization.
Regardless of a
leader's 'official' position, they likely wield much influence
because of their integrity.
Integrity
starts with allowing yourself to be personally and publically
accountable for everything you do and everything you think. In
fact, integrity is more about holding yourself personally to a
higher degree of accountability, because the real onus of
integrity is how it guides you each day in your actions and
activities. Accept 100% responsibility for how you carry
yourself and do so with a high standard.
When it comes
to strengthening integrity, here are some points to consider:
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No one can be
forced to operate with integrity. It's completely an internal
choice that is reflected in external actions.
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It's never
too late to start. If you have struggled with integrity in
the past, begin today to set a new course. In small ways and
big ways, begin to line up your actions and attitudes with a
strong moral and ethical standard.
-
Accept the
fact that you may not close every deal, because you are not
willing to compromise your standards.
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The real
measurement of integrity is what you do when nobody is looking
and when nobody will ever find out what you have or have not
done.
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Learn from
those around you who live and breathe integrity. Become a
student of their approaches and reactions - not just when the
circumstances are good, but particularly when the
circumstances are hard. As much as you can, surround yourself
with these people. More than likely, they will not only have
the highest degree of integrity, they will also be the most
optimistic.
Whether you
have been in sales a short time or for years, you owe it to
yourself to achieve a level of success that is rooted in
integrity. That kind of success cannot be matched. You will find
yourself experiencing long-term success, and best of all, it
will come in ways you least expect it.
Mark Hunter,
"The Sales Hunter," is a sales expert who speaks to thousands
each year on how to increase their sales profitability. For
more information, to receive a free weekly email sales tip, or
to read his Sales Motivation Blog, visit
www.TheSalesHunter.com. You can also follow him on
www.Twitter.com (TheSalesHunter), on
www.LinkedIn.com (Mark Hunter), and on his Facebook Fan
Page,
www.facebook.com (The Sales Hunter).
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