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Many Webmasters have
never bothered to view their website's server log. Ignoring your
server log is like flying with a blind pilot. You may still be
cruising along, but you have no idea where you are or where
you're headed. If your website is on a free host, you probably
don't have access to the server log. However, if you pay for
your web host, or if you own the server, you almost always have
some access to the server log.
In this article,
you'll learn what kind of information a typical server log
provides, how to analyze that information, and how to use that
information to steer your website in a direction for growth and
success.
The actual data in
the server log is just that, data. Data is of little use without
an application to compile, categorize, analyze, and turn it into
useful information. The power of server log analysis software
varies depending upon the web host, and it's not related to how
much you pay for hosting service. I have seen some very low
budget web hosts with powerful server log analysis software, and
some expensive web hosts that provide only a limited utility.
The importance of
the server log analysis software is second only to up-time
reliabilty when it comes to web hosts. A web server log can tell
you who is visiting your web site, where they're coming from,
what operating system and web browser they're using, what pages
of your website they are viewing, and much more. A smart
webmaster performs a regular monthly analysis of the valuable
information contained in the server log.
Hits
Some webmasters brag
about the number of "hits" their website receives, but hits
themselves are not important. For example, when a search engine
spiders your website, it generates a hit for every page it
visits. There are ways to generate millions of hits on a website
without anyone ever actually viewing a single page.
The important
statistics are "page view hits" and "unique visitors". Server
log analysis software should tell you how many times each page
was viewed. Anaylyzing the popularity of individual pages tells
you where to place your most important advertisements, and what
kind of new content you should add to your website.
The king of all
statistics is the number of unique visitors your web site
receives. When it comes to selling advertising or joining the
most exclusive affiliate programs, a high number of unique
visitors each month is the statistic that gets respect.
Good analysis
software will tell you how many pages each visitor viewed and
how long they stayed on your website. The goal is to develop
content that gets your visitors to stay longer, a quality
sometimes referred to as "stickiness".
A statistic related
to hits is "bandwidth". This is a complicated statistic because
you want more visitors and that causes bandwidth to go up. On
the other hand, high bandwidth consumption makes your website
repond slower (and most web hosts charge extra for bandwidth
beyond a certain limit). What you want is to design your web
pages so they use bandwidth efficiently, and you want to be on
the lookout for people who are stealing your bandwidth (usually
by linking to images on your web site).
Referrers
Good server log
analysis software will provide you with the URLs of the webpages
that people clicked on to get to your website. This is extremely
valuable information. If you are receiving a high volume of
traffic from another website, you can almost consider that
website to be your business partner. It would be to your
advantage to find ways to make your website more useful to the
referring website. For example, learn what the topic of the
referring website is and place more related content on your
website.
One common method of
aiding referrers is to place a reciprocal link on your website.
However, don't bother placing the reciprocal link on a "links"
page with hundreds of other links (a link farm). If you can't
provide an honest reciprocal link, it's better to do nothing. An
honest reciprocal link might be a page containing a review of
the referrer's website, and that page should contain only a few
other links.
Search Strings
Good server log
analysis software will provide you with the keywords and search
strings people entered at a search site to find your website.
One way to get more traffic to your website is to provide more
content related to the top keywords. If getting more traffic is
your single goal, there are websites that will provide you with
a list of the current most popular keywords entered into search
engines. Then you can provide more content related to those
keywords. This gets involved with the subject of "Search Engine
Optimization" (SEO).
SEO is a science in
itself, covered in other articles, but I will reveal a secret
trick as an example of SEO tactics. Starting with a top keyword,
generate every possible misspelling of that keyword and place
those at the top of your webpage with the text color the same as
the webpage background. (Note: I don't use that trick or any
other SEO tricks myself because if you get caught the search
engines will penalize your website.)
Platform and User
Agent Good server log analysis software will tell you which
operating systems and which browser brands and versions people
are using to access your website. At the time of this writing,
the most common operating system is Windows XP and the most
common browser is Internet Explorer version 6. However, you will
find a wide range of operating systems and browsers accessing
you website. Unfortunately, they are not all compatible.
The fact is, you
can't design your website to be 100 percent compatible with
every operating system and web browser in use today. That would
require either using only plain html (version 3) or using
browser detection code and creating a dozen variations of each
webpage. Use your server log's platform and user agent data to
decide which browser your web pages should to be designed to be
compatible with. Your statistics will probably show that 90
percent of your website's visitors are using the latest or the
previous version of Internet Explorer.
Country Information
Good server log
analysis software will tell you which countries your website
visitors are located in. Analysis of the bucarotechlp.com server
logs shows that visitors are located in every country, village,
and hamlet on the planet. This leads to the question, should you
create multiple variations of each webpage to accomodate
visitors from other nations? It depends upon your business and
your resources. The fact is that the language of business and
commerce across the planet is English, and I receive frequent
email, in English, from all over the planet.
Important Ways to
Use Server Log Information
Website Design
Remember when the
typical website had a gray background and a single image in the
middle of the page? Today, that would be below the standard for
a kid’s website on AOL. Does your server log "platform" and
"user agent" statistics tell you that most of the visitors to
your website are using Windows XP with Internet Explorer Version
6, while your website is designed for Windows 95 and Internet
Explorer Version 4? Can you afford to be presenting a website
that looks outdated?
I think it's a
mistake to design a website that requires your visitors to have
the latest bleeding-edge technology. On the other hand, if the
rest of the web is using ASP (Active Server Pages) to generate
custom webpages on-the-fly that use CSS (Cascading Style Sheets)
to create webpages that resemble slick magazine pages and DHTML
(Dynamic HTML) to provide interactivity, it might be time for
you to investigate those technologies.
If your website is a
business site or E-commerce site, the visual style and technical
level of your website reflects the quality of your business or
service. To determine the proper visual style and technology
level of your website requires you to monitor three things.
1. Your competitors.
You want to look as in-style as they do, but avoid following
them down the road to bloated plugins (Macromedia Flash)
2. The portion of
your audience using broad band Internet Access. Make sure your
webpages load within 20 seconds over a 56kbps modem connection
3. Your server log
platform and user agent statistics. Your web pages need to be
designed to be compatible with the current most popular
operating system and web browser version.
Webhost Performance
Web hosts provide
two basic kinds of service, shared hosting and dedicated
hosting. If your website is on a shared host, there may be
hundreds of other websites sharing the same computer as your
website. This limits the performance of your website. Many web
host providers use "bandwidth throttling" to prevent one website
from hogging all the available bandwidth.
As your website
grows and attracts increasing traffic, it will need more of the
host computers processor time and more bandwidth. Monitor your
server log hits, and bandwidth statistics. At some point, your
website may hit a performance wall and you may need to move to a
higher grade of hosting, or a different web host company to
continue growth.
When moving to a
different web host company, don't trust the specifications they
provide. Check several different web host directories that let
visitor’s rate web hosts. If several different web host
directories have many users that give a web host company a high
rating, that's the company you want to trust with your website.
Website Topic
As you analyze
certain website server statistics (for example, "page view
hits", and "top search engine keywords") and make adjustments,
you may find the content of your website drifting away from your
original intent. At some point, you may have to decide, Am I
going to chase traffic and change the topic of my website, or am
I more interested in focusing on the topic of my choice?
If the original
objective of your website was to make money above all else, then
let your visitors steer your website's content. There's nothing
wrong with that. Everybody's got to make a living. But, if the
original objective of your website was to be a resource on a
subject that you are passionate about, then you may need to
reassess the content of your website.
I would recommend
having the best of both worlds. Stick to content related to the
subject of your website, but delineate a wide enough scope of
the topic so that when your server statistics point out an
opportunity to increase traffic, you have rules to guide you.
In this article you
learned some of the types of information you can mine from your
web server log and some powerful ways to use that information to
steer your website in a direction for growth and success. If you
are one of those webmasters who has never bothered to view their
website's server log, you now know that you have been
overlooking some gold nuggets.
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learn how to maintain your computer and use it more effectively
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