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As people realize we like them and respect their opinions, they share
information about themselves that can be helpful in analyzing whether
they can use our products or services.
So says Canadian businessman Michael J. Hughes, who is known as "THE
Networking Guru." Hughes runs a highly successful Ottawa, Ontario-based
consulting business that works with Fortune 500 companies and
international associations across North America.
The most interesting thing about Hughes' business? He built it using
networking as his sole marketing vehicle.
Networking is simply one of the most important activities in which
professionals engage. As Hughes says, the opportunity to create, nurture
and develop relationships is one of the most rewarding processes of
human activity. If we capitalize on networking opportunities properly,
they can be quite profitable for us while making the world a better
place for everyone else.
The problem with networking is that too many professionals don't do it
very well. What's worse is that some people are terribly intimidated by
the process.
That's where Hughes comes in. He breaks networking encounters into six
logical steps. To succeed in networking, you need to master all parts of
the process:
1. The first five seconds
2. The next 20 seconds
3. The next two minutes
4. The last five seconds
5. The next 24 hours to seven days
6. The final outcome
At the beginning of the networking encounter, Hughes believes the key is
to make your discussion partner comfortable. After all, most people are
stressed by networking events. You will make a great impression if you
take charge, smile, listen carefully and "pretend you're the host."
In the next 20 seconds, the key is to build rapport and make your
networking partner feel "safe." Active listening is crucial, because
"wanting to know more about a person is one of the biggest compliments
we can pay," Hughes says.
The most important part of the networking process occurs in the next two
minutes. Hughes says this is where the real test occurs for both
partners. The more you structure the discussion around your partner, the
more earnest interest you show in him or her, the more you develop
trust.
Once you have trust, your discussion partner is open to your ideas. This
is when you present your message, your unique selling point. But don't
get preachy, because as Hughes says, "the objective of networking is to
create a relationship, not make a presentation." The value comes over
time.
Trust is especially important if the purpose of your networking efforts
is ultimately to make a sale and land a deal. "Selling is a people
business, not a product business," Hughes says. "People don't care how
much you know until they know how much you care."
When the networking encounter is coming to an end, Hughes recommends you
take control in order to transition out of the conversation and help the
person bridge to another conversation. In the last five seconds, try to
create an opportunity. An offer to keep in touch or a scheduled
appointment makes the conversation much more productive.
Finally, be sure to thank the other person for conversing with you and
for giving you their precious time.
Lest you think you are done, remember that networking is a process.
Follow up with the person or you will eventually be forgotten. That kind
of defeats the purpose, doesn't it? Find a legitimate reason - one that
benefits the other person - to stay in contact. Not only does follow-up
keep you front-of-mind, it makes an impression in other ways. After all,
"following through on commitments and promises goes against the grain of
how the world works today," Hughes says. In other words, you will shock
people if you're one of those rare professionals who actually returns
email and voice mail messages.
When it's all said and done, good networking can lead to career-long
relationships. This means you might take care of clients together,
create referral opportunities and find complementary products. Gaining
exposure to others' networks will increase your opportunities.
By the way, if you would like to learn more about Michael Hughes, go to
NetworkingForResults.com.
Jeff Beals is an award-winning author, who helps professionals do more
business and have a greater impact on the world through effective sales,
marketing and personal branding techniques. As a professional speaker,
he delivers energetic and humorous keynote speeches and workshops to
audiences worldwide. You can learn more and follow his "Business
Motivation Blog" at JeffBeals.com.
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