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There's more marketing hype published on the Internet in one
day than P.T. Barnum generated in his lifetime. Like a worm
swallowing its tail, the Internet marketing beast feeds mostly
on itself. The vast majority of what appears on the Internet
about marketing is designed to help you market products and
services sold and delivered exclusively on the Internet.
So what does that mean for the independent professional whose
web presence is primarily aimed at selling his or her own
personal services? You know, services delivered the
old-fashioned way, by humans interacting face-to-face or at
least voice-to-voice. At best, the average professional is
likely to be overwhelmed by the sheer volume of Internet
marketing advice available. At worst, he or she is being
seriously misled by it.
The problem is that marketing your own professional services
is simply not the same as marketing a retail product or an
anonymous business service. You can't sell corporate consulting
like you do web hosting; nor can you sell life coaching the same
way you do an e-book. If you try to market yourself by following
advice designed for marketing Internet products and services,
you're likely to make some serious mistakes.
Here are five Internet marketing myths that may be hazardous
to the health of your business.
Myth #1 – It all starts with a great web site.
Actually, the place where it starts is with a well-defined
service. If you don't have a crystal clear picture of who you
are marketing to and exactly what you're selling them, the best
web site in the world won't get you clients. Before you even
think about building a web site, you should know who your target
market is, how to describe your professional specialty, and what
specific benefits your work provides for your clients.
The content of your site is much more important than the
design. Yes, you should have a professional-looking site, but a
brilliant design and dazzling graphics won't pay off anywhere
near as well as a clear explanation of why a client should work
with you. Useful material such as articles, assessments, and
other samples of your expertise will go much further to persuade
prospective clients than flash intros and interactive menus.
Myth #2 – More traffic translates to increased profits.
The only result that more traffic to your web site guarantees
you is increased bandwidth use by your web host. Before spending
money on banner ads, web directories, or pay-per-click listings
to drive more visitors to your site, you need to be sure that
they'll want to do business with you once they get there.
Ask your colleagues and current clients to critique your
site. Do they understand what you are offering? Can they see
concrete benefits to your target audience? Revise your site
based on their feedback. Then personally invite some prospective
clients to visit and touch base afterward. Do your prospects
seem more inclined to do business with you after seeing your
site? If so, you're on the right track. If not, you still have
more work to do.
Myth #3 – Do whatever it takes to build your list.
There's no question that a substantial opt-in mailing list is
a valuable marketing asset, but the quality of names on your
list is much more important than the quantity. Acquiring names
through giveaways of other people's material, trading lists with
joint venture partners, or purchasing them from a vendor rarely
provides qualified buyers truly interested in your services.
Absolutely, ask your site visitors and people you meet to
join your mailing list and offer them something of value in
return. A well-written ezine, helpful report, or informative
audio are all effective premiums. But, your premium should be
directly related to the services you provide and also serve to
increase your professional credibility. Names acquired from
promotional gimmicks or unknown sources seldom turn into paying
clients.
Myth #4 – Killer copy is the secret to sales.
Hype-laden web copy may be effective in selling certain
info-products or courses, but it hardly inspires trust. You're
not going to convince anyone to hire you individually as a
consultant, coach, trainer, designer, or financial advisor by
offering "not one, not two, but three valuable bonuses" as if
you were selling steak knives on late-night TV.
Your Internet marketing persona should reflect the same
professionalism as the work you do with your clients. If writing
marketing materials isn't your forte, by all means hire a
professional copywriter. But be sure you hire one with
experience writing for professionals like yourself. The copy on
your web site should inspire feelings of confidence about your
abilities, and communicate your reliability and solid
qualifications.
Myth #5 – Just follow the winning formula and you will get rich.
There's only one surefire recipe for Internet wealth I know
of, and that's the business of selling surefire recipes. There
seems to be an infinite number of buyers for every new
get-rich-on-the-net scheme that is invented, but paradoxically,
a precious few people actually making money on the web.
The Internet may be a different medium for marketing
professional services than making calls, writing letters, or
speaking to people in person, but the same time-honored
principles still apply. There is no new winning formula. The
secret to landing clients is what it always has been -- build
relationships and get people to know, like, and trust you.
If your web site, ezine, and other Internet-based activities
contribute to building long-term, trusting relationships with
prospective clients and referral sources, you'll get business on
the web. But if you blast your message out to anyone who will
listen, aiming for a quick profit, the Internet won't bring you
any more business than standing on a street corner with a
megaphone.
C.J. Hayden is the author of Get Clients NOW! Thousands of
business owners and salespeople have used her simple sales and
marketing system to double or triple their income. Get a free
copy of "Five Secrets to Finding All the Clients You'll Ever
Need" at
http://www.getclientsnow.com
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