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Anyone wearing their marketing hat, will know
about the lonely hours spent on the phone and how the pavement
eats your shoe leather. The mail shots and newspaper ads that
can pull so few responses, are a source of frustration and
expense. However, the solution might be easily within your
grasp.
I run a marketing and communications business
with clients dotted around the world. Some time back, I became
aware of Google Adwords and the dramatic results they can
generate. The beauty is – you can be up and running in a very
short time. The downside is, it’s a great way to trash
advertising funds until you discover the tricks that make it
work well. When you do that – it soon becomes a rich source of
new clients at rock bottom cost.
Here’s your problem . . . most of the people
you’re chasing either don’t want your product or service at all
– or else they may need it at some hazy time in the distant
future. Running after people like that is fraught with
disappointment.
The reality is – as you’ve always suspected –
that there are plenty of potential customers out there, who are
searching this very minute for what you do, to solve their
immediate problem. If you could just tap into that flow of
people who were actively trying to track you down, at a time
when they’re ready to buy - that would undoubtedly be the most
financially rewarding action you could take.
Today – most businesses have a website. But the
key question is “Does it attract new business - or is it just an
expensive, must-have, online brochure ?” Tie your unproductive
website together with Google Adwords and you create a stream of
qualified leads that will lift your business to the next level.
Basic Google is common knowledge. It’s an
internet search facility that allows anyone with a web
connection to find products, services and information triggered
by typing in relevant keywords.
The only snag is, that unless your business offer
appears on the very first page of a Google search, it’s very
unlikely that anyone will ever see your website.
Why ? . . . because nobody, but nobody, looks any
further than the first page – or very occasionally, the second
page. Attention span on the internet is measured in nano-seconds.
If your business is down there on page 3 (or
lower) – you won’t be seen – it’s as blunt and simple as that.
And furthermore - Google decide who is top and
who is bottom of their list using a set of complex algorithms,
which they change from time to time. It’s their secret – and far
beyond the wit of us ordinary mortals to figure it all out.
But all is not lost. Google Adwords can push your
message up onto the first page where it can be seen. If you’re
unfamiliar with Google Adwords . . . I will outline the basic
mechanics of how it works.
To the right of Page One of most Google search
results, you will find brief adverts containing links. If you
want to view the advertiser’s full message, clicking on a link
will cause the following two things to happen:
1)
You are taken directly to the advertiser’s
website.
2)
As you go – Google deducts a tiny payment from
the advertiser’s account. (Hence the name, ‘Pay Per Click’)
It’s good to note the following points:
Ø -
Advertisers only pay when their link is clicked. So if people
look at an ad but don’t click – the advertiser pays nothing.
Ø -
It’s important to understand that some keywords are more popular
– and carry a greater cost to the advertiser.
Ø
-
Ads only appear when certain search criteria are met. The
advertiser can alter these criteria at will to suit his/her
changing plans.
Ø -
Advertisers have total control over the geographic reach of
their advertising. So ads can be very carefully targeted.
To give you a flavour of the potential - here are
two examples of Google Adwords campaigns I have worked on in the
UK.
Example 1 -
House of Mirrors
Website:
www.houseofmirrors.co.uk
This excellent business specialises in restoring and supplying
fine antique English
19th century mirrors. Their showroom is in
fashionable Chelsea in London. They
understand that you can't sell mirrors costing
thousands of pounds over the internet - but your showroom can
become visible all around the world, and attract enquiries that
significantly boost future sales.
We set up an Adwords campaign on Google, so
anyone searching for ‘antique mirrors’ would immediately see the
‘House
of Mirrors’
website on the first page of their search.
This campaign produced good identifiable results
- particularly from the USA, which was the proprietor’s chief
requirement.
Typical month's Google Adwords figures for House
of Mirrors . . .
Total people searching
= 17,125
Clicks for House of Mirrors
= 794
Cost per click =
£ 0.13
Monthly cost
= £102.22
So each new person who came as a result of this
campaign and registered an interest to look at the House of
Mirrors website cost 13 pence.
Example 2 -
Cranmore Cattery
Website:
www.cranmorecattery.co.uk/
This is a small and delightful business set in
the Surrey countryside. They will lovingly look after your cat
while you are away on holiday.
Although in need of new business, initially the
proprietor was highly reluctant to do any internet marketing.
However, since we set up a campaign for her, she’s had such a
strong response, that she is now considering putting up her
prices by 50%. A highpoint was when somebody's butler phoned to
place two very aristocratic cats.
Typical month's Google Adwords figures for the
Cranmore Cattery . . .
Total people searching
= 7,139
Clicks for the Cranmore Cattery =
149
Cost per click
= £ 0.04
Monthly cost
= £ 5.96
For a monthly advertising cost of £5.96 the
Cranmore Cattery achieved
149 potential customers who were interested in
looking specifically at their business. Each lead cost an
unbelievable 4 pence each.
Julie Ottey (the proprietor) said . . .
"It was obviously worth our while, to link our
web site to Google Adwords. It has created loads of new
business, particularly new clients from London. Thanks for the
advice.”
So – bearing in mind that I’ve only scratched the
surface - where do you go from here with all this ?
I buy a large amount of marketing books. Some are
good and some are truly awful. One I can hand-on-heart recommend
– (because it’s where I picked up ALL my Google knowledge and
strategy) - is Perry Marshall’s very comprehensive toolkit
called ‘The
Definitive Guide to Google AdWords’. I think you can still pick
up a downloadable version from his website for US$49. (That’s
about £28 in real money)
However, I would suggest you road test Perry’s
tutoring skills first, by signing up for his free
5 day Google Adwords course at
www.perrymarshall-adwords.com. That way, if it’s not a route
you ultimately want to take – you won’t have wasted your money.
I
think it’s important to stress that Google Adwords will work for
any business whether you run a home for cats or a large
enterprise with multiple products and services – it’s just the
strategy and the keywords that may be different. Even if you’re
already using Google Adwords, reading Perry Marshall’s book will
put your strategy and results onto a completely different level.
When I started my marketing business I used only
traditional methods to attract customers. I still use those
methods. And I’m certainly not suggesting you abandon what
you’re already doing.
But you can see how you can easily find additional hot prospects
and boost your sales over the internet, for just pennies a lead.
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