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How To Get
Your Clients To Buy In This Market
The number one
question I'm asked in every interview I give is, "Kendall, HOW do I get my
clients to buy my products or services in this market?"
First of all, I have
both GOOD news and even BETTER news for you. The good news is that this
problem IS solvable IF you know how to wisely position yourself and your
services.
Even BETTER news is that
by brushing up on a few simple skills right now you'll actually make your
business stronger than ever, which means that as the economy begins to turn
around, you'll be sitting pretty.
So what do you do when
your clients seem to be clutching tight to their purse strings? Well, what
you're NOT going to do is panic. In fact, I recommend taking several deep
breaths because you need to be clear headed, creative and focused.
Your clients haven't
stopped searching for help in solving their problems, they've just gotten a
lot choosier in WHO they select. They're also expecting some extra attention
and service, which, using my tips, will be a snap for you to provide,
without breaking your budget or requiring you to burn the midnight oil.
So let me help you out
here by sharing THREE simple secrets for getting clients to choose YOU as
their solution so cash and clients flow steadily into your business.
Small Business Secret
#1: Focus Your Client Conversation On The "What" And The "Why" - NOT The
"How"
Okay folks, I'm not
going to pull any punches here. If you're talking to your prospective
clients about HOW you work, you're going to lose them. This is your
opportunity to brush up on your "values based" conversation skills.
What this means is a
full 98 percent of your prospective client conversation is focused on WHAT
the problem is they want solved, WHAT the solution is they want to see and
WHY it's important to them.
Here's a great question
I love to ask (from my "7 Money Mindset and Pricing Strategy Secrets" home
study course):
"So tell me, what's the
problem you REALLY want to solve?" followed up with, "And how do you know
that's a problem?"
Yes, these questions
sound simple but I promise they'll help you uncover the rich, juicy
information you need to help get your clients focused on YOU as their
solution . . . and keep you from getting side tracked talking about
features.
Small Business Secret
#2: Add In Additional Services and Bonuses
Clients are expecting
either discounts or deals right now. Sure, you won't make quite as much by
pampering your clients but you WILL make more sales.
This is not the time to
penny-pinch! Going to extra lengths for your ideal clients will secure their
business. Look for where you can add additional services and bonuses they'll
value. Even better, choose items not dependent on your time (such as gifts,
books, samples, templates or even services provided by a complimentary
vendor). This way, you'll be the hero without working harder.
Small Business Secret
#3: Keep Your Money Flowing Too
Money is like water --
it needs to flow or else it damns up, stagnates and goes septic. Ugh!
If you want your clients
to spend their money with you, YOU need to be a model for spending your
money with others. Period. Now, I'm not suggesting going into debt. But what
I AM recommending is you continue to invest wisely in your business.
Yes, I know that right
now can seem like a scary time to let loose of some funds but truthfully,
it's the people who invest in learning HOW to improve their business who
will still be IN business, stronger than ever as the economy turns around.
Plus, on an energetic
level there is no way you'll get prospective clients to invest with you if
you're not walking your talk. The trick is to invest in products and
services that add VALUE to your life or business. Once you practice this for
yourself, you'll understand first hand what it feels like so you can
authentically guide your prospective clients to do the same.
My Platinum clients
understand this principle well and are experiencing some of their best
months ever.
In the meantime, focus
every client conversation, marketing article or presentation you have this
week on WHAT problem your prospective clients want solved and why it's
important to them. By doing so you'll be creating a values-based
conversation with them that's much more likely to turn into a new client for
you!
Kendall SummerHawk, Million Dollar Marketing Coach, delivers smart, savvy
ways entrepreneurs can turn their hectic business into a smooth-running,
fun, 6-figure money-making dream. To learn more about her book, Brilliance
Unbridled, and sign up for more FREE tips like these, visit her site at
http://www.kendallsummerhawk.com
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