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Choosing a Niche Market: How and Why?
Would you go to all the
trouble to build a coaching business if you
knew it wouldn't be
financially successful? No! And yet,
so many coaches doom their businesses to failure by trying to market to
everyone - a strategy that rarely works in any
industry. Those coaches take themselves right off the success
track by staying a generalist.
What's a generalist?
That's a coach whose website or marketing materials bill them as
a Life Coach, Relationship Coach, Career Coach, Business Coach -
or, even less effective, all of the above. Those are not niche
markets - they are broad specialties or titles.
The Life Coaching
Myth
Many people stream into
this field with a romantic notion about being a "life coach" -
the idea of working with people holistically, supporting them to
balanced and fulfilled lives - it's a beautiful concept. But,
like many abstract ideas, it's a hard sell. Dangling the promise
of that holistically balanced life will not attract enough
people to buy your coaching services.
So here's the success
point: Market to a specific group about something more concrete
- their challenges and how
you can solve them. And once they hire you, you'll
still be able to support them to a more balanced and fulfilled
life.
Whether you're working
with the CEO of a Fortune 500 company, a stay-at-home-mom, or a
massage therapist, you will be coaching them about their life.
But if you try to market the notion of life coaching to all
three of these people who have very different needs, you'll
spend a lot of time marketing and little time coaching. In other
words, staying a generalist
means working very hard for little money.
Any successful business
owner will tell you that people buy a service when they feel it
addresses their particular
needs. Those needs are distinct to
one very specific group.
For example,
AARP targets people
over 50 heading towards retirement.
More Magazine is
aimed at women over 40. Look at some of the cell phone ads and
you'll see they are marketing directly to teenagers or their
parents. Those are examples of marketing to a specific
demographic.
The Top Ten
Reasons Why You Should Choose a Niche Market
1.
To make more money with less marketing effort.
2.
To focus on benefiting one group rather than many.
3.
To build visibility and credibility faster.
4.
To reduce or eliminate competition.
5.
To create a distinctive brand for your coaching company.
6.
To become an expert on your niche market more quickly.
7.
To command higher fees (niche specialists can charge more).
8.
To gain the respect of your colleagues and become a leader in
your field.
9.
To create a congruent and powerful presence in the
marketplace.
10.
To leverage all your marketing into expanded income streams.
Those are compelling
reasons. Need a little more convincing?
The top 10
percent of coaches with six-figure annual incomes market to one
specific target market.
The other 90
percent of coaches are making significantly less, with the
majority grossing only $20,000 a year. Most of them are
generalists.
A sobering reality!
Coaching is still a new
field. It's not a category in the yellow pages yet. As coaches,
we must create our own marketplace.
The smaller the marketplace the
easier it is to attract the prospect's attention to buy your
services.
A viable niche
market:
-
Is well defined.
-
Is accessible.
(You must be able to find them in groups.)
-
Has identifiable needs and desires.
-
Has disposable income to invest in coaching.
-
Is a group that you have inside knowledge about - which
usually
-
means you're either a part of that group now or once
were.
Three Ways to Go
If you look at what
successful coaches are doing, you'll see them approaching their
market in one of three ways.
1.
Many choose a market defined by business needs or connections
and base their marketing on recognized experience, knowledge
and credentials. This is most lucrative and easiest way to go.
2.
Others choose a well defined specific niche and approach that
market in an unconventional and creative way.
3.
The smallest group consists of those who can command
attention from a wider audience with the sheer force of their
message. This takes great chutpah, willingness to go the
distance and be a public personality. If you don't like to
sell - don't even consider marketing just a message.
Consider option 1 or 2.
Here's the thing that practically no one in the industry is
willing to say but all the successful coaches know is true. If
you want to follow the inside track to success, you will choose
a business niche and market to that niche based on expertise.
The most accessible and
lucrative markets are defined business markets.
Coaching is most well known and used by business markets. If you
have experience in a particular field or industry, you have
inside knowledge about that group.
But the inside track is
not the only track. Maybe building your business on the
expertise you have now is just not your vision, or maybe you
don't have the kind of experience that business markets are
buying. There are other ways to the finish line - but it will
take passionate creative energy, or an extroverted drive to get
out and reach large groups of people.
Getting Out of
the Box
Even if you think a
business related niche is not for you, try looking at it from a
different angle. Sometimes you can still market to a business
group even though you don't have experience in that group.
It takes getting out of the box
in the way you think about niche marketing.
Try pairing a specialty
with a business market. For example:
While you might need to
do a bit of research and read up about the market to understand
their needs, over time as you work with them you will develop
expertise about that industry.
It's not critical to work
with a business market. If you choose a non-business market,
you'll want to choose a distinct-enough group that you know how
to get in front of them, and you'll want to have your own unique
but compelling spin to attract them.
Two Fisted
Marketing
If you want to follow the
third path, the one that relies on the sheer power of your
message, get ready - it's not for the faint of heart.
Most coaches are
motivated by a personal and genuine message they want to convey.
Wonderful! The trick is how to get that message out in a big
enough way to have that work feed you well - both financially
and spiritually. In this case, the two-fisted approach works
best. In one hand is the specific market and their challenges,
in the other is the way you'll benefit them. The benefit to the
market is what allows you to get your message out.
Think about Oprah: the
wealthiest woman business owner in the United States. Oprah is
the master of the two fisted approach. She combines business
savvy with a big-hearted message. Her market is women 30-45 who
have lost themselves in some way. But she markets the practical,
down to earth things that group needs - financial support,
weight loss, body image - and then weaves in her personal
message.
This approach requires a
willingness to be bold and think big. Public speaking, writing
and getting out in front of large groups will be necessary to
pull it off. Gather your chutzpah and set a long-range plan. You
can do it if you want it badly enough.
How to Choose
Your Niche
To start the process of
choosing your niche, see what groups you belong to now or once
did. Describe yourself in terms of:
1.
Work experience
2.
Subject matter expertise
3.
Strong interests or passions, and
4.
Demographics, such as: Age; Sex/Gender; Race/Ethnicity;
Geographic Location; Religion; Marital status; Language; Life
cycles or stage of life.
Then mine that
information for clues about your potential target market.
Example:
Michelle is a
38-year old Caucasian married
woman with three
primary school age children.
She's currently a
stay-at-home mom about to create a coaching
business (become an entrepreneur/business owner). She wants to help other
women become more empowered and balance their lives. Her most
recent job was working 8 years as a
realtor for a boutique brokerage.
Previously, she worked in
retail sales as a department
manager at Macy's. She's also helped her husband
over the last two years in his business startup of a software
development company. She lives in
Santa Barbara in
a tract home development. She has a BA in Biology, not a field
that interests her now. Michelle
loves business
but doesn't have much high-level executive experience.
Strong target market
ideas for Michelle include:
-
Stay-at-home moms re-entering the workforce
-
Entrepreneurs (realtors is a smaller, accessible & manageable
market)
-
Retail Store Managers
What Michelle wants to
coach about would be possible with any of these markets. While
Michelle personally knows the challenges of all three groups,
realtors and retail store managers would be most accessible
because it's easy to find out where they are, what associations
they belong to, and what publications they read. That way she'll
be able to focus her marketing efforts.
Michelle chose to work
with Realtors. With a narrow, well-defined, and accessible group
to target her marketing, she can jump into action in launching
her marketing and filling her practice. It happens so much
faster than if she tries to market to everyone.
Fears, Worries
and Concerns
Often, fears spring up at
just the idea of choosing one target market. Take the time to
write them all down and give them a voice. Are these some of
them?
But if I narrow
to such a small market won't that reduce my chances of getting
any clients?
Wouldn't
Michelle be better off marketing to all entrepreneurs? The size of your niche is inversely proportional to the size
of your success! Be a
big fish in a small pond rather than a small fish in a big pond.
And your business will not only be more profitable, it will grow
much more quickly.
How do I choose
the right target market for me?
How does Michelle know if Realtors is better than
Stay-at-Home-Moms or Retail Store Managers? There is no one right niche.
Trust your intuition.
Muster the courage to commit.
But if I really
want to coach about relationships, spirituality or life balance,
why would I want to choose a business market?
Michelle wants to work with women about empowerment;
how does that relate to being a realtor? This goes back to the myth about life coaching. Trust
that you'll coach around life issues even with a business
market. It's inevitable. And you can
develop a specialty as well as a
niche. Just focus on how it will benefit your
niche.
These fears are normal
and natural. And they will
blow away like dust once you choose one target market.
Fear is a gateway to action. It's just a signal saying something
important is happening and you're ready to move. If you have
fears arising about a particular target market, they are likely
telling you you're on the right track.
Choosing a niche is often
about facing your fears and setting true commitment. It's worth
it to invest in a mentor coach at this time.
If you've been coaching
for a while without a niche market and you're just getting by
financially, that's a signal that it's time to get serious and
lock onto a niche. Get ready and choose! You'll be glad you did.
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