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Business Coach: Choose A Business Coach Carefully
Consider this scenario. A colleague
suggests you get a business coach. Via the Internet, you find one close-by.
The woman says she’d love to help. She charges $300 a month for two
30-minute calls. It seems like a good deal, so you eagerly sign on the
dotted line.
Next, you are sent to a website to learn
your Enneagram type. This personality quiz doesn’t seem to connect with
marketing your business. You call the coach. She says that you rank a “two”
and that you’re trying to please everybody. She says that you should take
better care of yourself. She says you need to take nature hikes, yoga
lessons, and long bubble baths.
You have yet to get real business coaching.
Sadly, this scenario plays out often, usually resulting from a lack of
understanding on how to choose the best coach for your business.
In the past several years, coaching has
become one of the most effective ways to cultivate the professional and
personal skill-sets of teams and individuals. Coaching has proven results.
Fast Company magazine reports that up to 40% of Fortune 500 companies hire
coaches to improve their businesses. There’s a proven, significant return on
investment. A 2001 study by the Manchester Review said that the output of
executives involved in coaching programs averaged nearly 5.7 times higher
than the initial investment.
But you must do your homework before
choosing a coach. For coaching to work, it’s vital to have a basic
understanding of a coaching relationship.
What is coaching?
Coaching is a conversation, a dialogue
between a coach and a coachee. Through coaching, you will learn how to:
-- Communicate better;
-- Balance priorities;
-- Make effective presentations;
-- Better understand strengths;
-- Identify new competencies needed.
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There are several types of
coaching to choose from:
Life coaching
– Focuses on inspiring life-transforming experiences. These include:
creating personal joy and freedom, developing a better sense of self,
building stronger romantic relationships, or learning to let go of old fears
and doubts.
Business coaching
– Focuses on issues of running a business. It ranges from individual and
executive team coaching, to coaching owners of small- to medium-sized
businesses. Coaches help executives, staffs, and businesses develop,
promote, and grow.
Executive coaching
– Builds highly collaborative, individualized relationships. The aim is to
bring sustained behavioral change and transform the quality of the
executive’s life.
Pick the best type of coaching for you.
Then find the coach with the experience, education, and skills for
supporting others that you’re looking for. But beware: There are some people
without formal training or background who call themselves coaches.
HOW TO CHOOSE THE RIGHT COACH FOR YOU
The coaching industry attracts consultants,
therapists, and people with good intentions who want to help. But because
there’s currently no regulatory board or set of, the prospective coaching
client should choose a coach wisely.
Evaluate their credentials
A business coach should have some formal training, and have some
understanding of organizational dynamics including how to navigate corporate
culture.
Other questions: Is the coach part of any
organizations? Does the coach publish books or articles? Does the coach
offer products and services in addition to coaching?
But don’t take degrees and certifications
at face value. They tell you nothing about the quality of the coaching.
Evaluate how they work with clients
Many organizational consultants direct you
toward answers without involving you in the solution. That’s not coaching. A
skilled coach will engage you in dialogue, give you a new look at an issue,
and ultimately let you decide what’s best.
The coach’s role is to provide support to
enhance the skills, resources, and creativity that you already have. Coaches
are trained to listen, to observe, and to customize their approach to meet
your needs. Coaches will elicit solutions from their clients; but a skilled
coach also knows when to jump in and provide direction when you get off
track.
Make sure they’ve been in your shoes
Make sure your coach has experience in your
area and speaks your language.
Many therapists jump on the coaching
bandwagon. While the therapists may have skills and knowledge that help them
work on personal transformation, they’re not necessarily best at helping you
adapt your leadership style or improve work performance.
Other ways to learn about a coach:
-- Read their bio, and ask about their
background.
-- Ask them if they’ve worked through the issues you’re having.
-- Visit their website and see how they market themselves.
Look for testimonials and get real
referrals
Most coaches will post a client list or
testimonials on their website so you can see what their clients think.
Beware of anonymous testimonials.
Ask for names and numbers of clients to
contact, to validate the coach’s work. Call them. Ask specific questions
such as:
-- What was it like to be coached by this person?
-- Did they help you achieve your goals?
-- Would you hire this coach again?
Make sure you fit with your coach
Trust your instincts when deciding whether
or not the coach truly understands who you are and what you need. You may
want:
-- A coach who’s direct and will act as a
constant “swift kick in the behind.”
-- A coach who provides advice and talks about their experiences.
-- A coach who listens as you pull the answers from inside yourself.
Ultimately, you will want a coach with whom
you have great rapport, who you would trust with certain details of your
life as well as your observations, who will not judge you.
Jim Jenkins is a
certified professional coach, owner of Creative Visions Consulting and
co-founder of Innovative Play LLC in Frederick, MD. He specializes in
partnering with executives, front-line managers and entrepreneurs who are
committed to creating sustained success in their professional lives and in
their businesses. For more information, call (866) 322-8263 or visit
http://www.cvc-inc.com. Contact Jim Jenkins for a copy of his white
paper entitled "Getting clear about success: The return on investment of
business coaching." |