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How to
Attract People to Your
Web
Site
Creating an online site for selling on the web is not
enough on its own, just like getting a new telephone number and expecting it
to ring is not realistic. To attract visitors to your website and convert
them to customers you have to market the site. Here are some pointers on how
you can persuade your prospects to visit and buy your products.
1. Start with your existing marketing materials.
Put your web site address on your existing brochures, advertising and
business cards. Wherever you promote your company name, promote your web
address as well.
2. Try and get a web address that is memorable.
It’s
worth spending some time thinking about your web site address (URL). Ideally
it should be easy to remember, stand out from the crowd, include your
company name and communicate your message. This will take some time and
probably a lot of investigation, as many good domain names have already been
taken.
3. Manually register with the top search engines.
Either research the most effective way to do the registration yourself, or
employ a professional who comes recommended. Just using the free, automatic
registrations without any thought or investigation will leave you in the
middle of the crowd. Search engines can provide considerable traffic, so
it’s worth investing some time in learning about them.
4. Newsgroups and forums.
There are lots of places where people hold discussions
online. Some of these forums will be talking about your speciality. For
instance, if you sell yachting gear, there are plenty of specialist boating
forums. Provided that you participate responsibly, you can get the chance to
talk about your company, products and offerings. This has the added benefit
that it can be enjoyable and is likely to provide lots of useful tips for
you, too.
5. Target your web marketing.
There are lots
of opportunities to advertise online – pay per click adverts, email mailing
lists (where people have opted-in to the list), directories and so on.
Before parting with your cash, you should use the same judgement that you
would use when deciding whether to advertise in conventional media. Who will
be looking at this medium and are they my target market? Getting your
message in front of large numbers isn’t the issue, they must be interested
and potential customers for your products.
6. What’s working?
It’s a sad fact
that when it comes to marketing, the anoraks are in the driving seat.
Although being creative is crucial, measuring the results and putting the
next round of money where you got the most results last time is the way to
success. So measure everything you do, and try to find out where all your
leads and customers come from. Use questions on your web site to ask buyers
how they heard about your site.
7. Links and affiliations. If you can, find specialist sites that cater for your
particular niche and ask if they’ll link to you, or put you in their search
results. In return, put a link back to them. It’ll improve your search
engine rankings too. Alternatively, join a referral, or affiliate scheme
(or set up your own) so the linking site is rewarded on results. This can
offer added value to your visitors as well as boosting your traffic – it’s a
win-win situation.
8. Use PR to get your site noticed.
Several of
Actinic's customers have had national coverage because they have an
interesting story, from selling live pond fish online to using ecommerce to
correct a work/life balance. If you can get the press interested, it’s worth
a fortune in marketing.
9. Learn from others’ successes.
Keep an eye on
your competitors, and on successful sites in other market sectors. Don’t
just try to copy them, but do learn from what they are doing, and think
about how you can adapt good ideas in appropriate ways. Trawl magazines and
ecommerce suppliers’ web sites for case studies, and find out what other
sites attribute their success to.
10. Provide extra value.
Also known as being ‘sticky’, a site that gives visitors a
reason to return is more likely to win repeat orders. For example, an
ecommerce solutions specialist might provide free advice on selling online
while a food site could give recipes. And remember that existing customers
are your best ones, so reward them by special offers, like 3 for the price
of 2 or a discount for a limited period, e.g. a weekend. And if their
recommendation to a friend leads to a sale, ensure you can spot this and say
thank you.
Chris Barling, CEO of ecommerce software supplier, Actinic
Software,
www.actinic.co.uk, 0845 129 4800
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