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Accountancy and Finance
Tips for Start Up Entrepreneurs
Start-Up companies do not
need theoretical or impractical advice. They need tips and suggestions that
they can easily and swiftly implement to improve their chances for success.
In the spirit of this need, here are ten tips in the areas of accounting and
finance that they should consider implementing in a hurry:
1. Entity
selection -
I am asked about this a lot. It is always wise from a cost-saving
perspective to run as a sole-proprietor when you first get started. However,
it is not wise to remain that way for too long. Some of the potential
triggers to incorporate or organize an LLC include:
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bringing on partners or investors
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gaining your first and subsequent customers
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adding employees and/or contractors
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protecting intellectual property and personal/other assets
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planning for taxes.
One other point to make
in entity selection - creating an entity is about setting up a legal
structure and, in my opinion, does not mean you have created a business.
Getting customers to accept your promises and then receiving payments from
those customers when you keep or deliver upon your promises constitutes a
real business. Focus on getting customers, then you should spend more time
worrying about your legal entity.
2. Record Keeping
- There are plenty of software options for record-keeping, but we need to be
clear about what we are after. Why are we bothering to keep records? Is it
to be compliant with taxes, our bank, or some other entity, or is it so that
we can review and use our financial performance strategically - to improve
our performance and build competitive advantages?
A start-up must first
focus on record keeping for compliance. This may mean an outsourced
bookkeeper or your CPA looks over and corrects your information quarterly or
annually. My recommendation is to move towards establishing your record
keeping system for strategic reasons. You may need to have someone working
on this information daily. Depending on your volume, number of transactions,
and overall complexity, the most economical but highest impact structure can
be designed for your business.
3. Banking
- Yes, please set-up a separate bank account from the first day of the
business, even if you are a sole-proprietor. This makes record-keeping much
easier and it helps you initially manage your business cash flow better. I
recommend a bank that has a high-level of online banking features to keep
you or your staff from going to the bank very often. Once you set-up the
bank account, you may not need to ever return. With remote deposits, online
bill-pay, and so many other services available, your time can be focused on
more important things, like getting your start-up going.
In addition, have a
separate credit card for your business purchases. This simplifies tracking
your expenses. You may also get a credit card in the name of your business,
but it will based on your personal, not business, credit score and you will
have to personally guarantee it.
4. Billing &
Collections
- Be very careful to whom and under which terms you extend credit to your
customers. Resist the temptation to extend your customers an extra 30 days
to pay at their request. You are running a business and your cash flow is
your life-blood.
Establish your invoicing
practices under the premise of receiving payments from your customers as
early as possible, even before you deliver your products or services, if
possible. Why do you think so many monthly subscription companies are
willing to discount their subscription fees if you pay for an entire year in
advance? Because they know that cash flow is the life-blood of their
business and 10 months of subscription cash in their hands today is worth
more than receiving small monthly subscriptions over the next 12 months.
If your customers are
delinquent, cut them off from your product or services. This is hard to do,
especially if they are a large and/or very profitable customer. However, the
risk of not getting paid is potentially far more damaging than trying to
keep that customer happy. Stick to your guns. If they still don't pay, then
charge them late fees and send them to collections. Yes, collection agencies
are expensive, but they will report the delinquency to the credit bureaus as
well as give you your best chance of getting paid. All of this implies
having a policy and procedure for invoicing and collections.
5. Payroll-
Do you have employees or independent contractors? If you answered yes to the
independent contractor part, then you need to know about a potential
liability you have. Are they really independent contractors? I will not go
into detail here, but I have seen companies assessed penalties in excess of
$200,000 for improperly classifying their contractors.
Payroll compliance is
complex and, in many instances, it makes sense to outsource it. First, you
need to be aware of it. I know several companies that, when they started,
were unfamiliar with the payroll tax laws and codes. It did not take long
before they got in trouble and one of them went out of business because they
could not cash flow the back-payments, penalties, and interest. The IRS is
the worst and most expensive potential creditor for your business. Second,
there are many on and off-line companies capable of the task for reasonable
fees. If you run payroll in your company, I recommend you seriously consider
outsourcing this task.
6. Taxes-
Most start-up companies have losses initially. While a start-up experiences
losses for tax purposes, it is beneficial to have those losses off-set
income from the highest tax bracket possible. This may be beneficial to you,
or it may be able to benefit someone else, like a close relative, even more.
There are some strategies worth exploring in the early days of your
start-up.
Once the business becomes
profitable, a few issues arise. First, how you and the other owners are
paid. You can be paid through payroll, profit-taking (aka distributions,
dividends, draws), and reimbursements. There are critical tax consequences
to each, and they should be explored to keep as much cash in the business as
possible. Second, the entity type will become crucial to taxation. And
third, business deductions and credits should be maximized that might
include: home-business deductions, section 179 for equipment purchases, R&D
credits, hiring credits (thanks to President Obama), and many others.
7. Staff
- I have written in detail before on staffing the accounting/finance
department from start-up to medium-sized company. Outsourcing usually makes
sense at first, and then every start-up reaches a point in growth, volume,
and complexity that merits bringing the function in-house and building it
into a core strategic competency. Every business has to deal with this, and
when it is handled correctly, it can be a tremendous competitive advantage.
8. Professionals
- You will need a good tax CPA, a business attorney, and other professionals
to help you be compliant. You will also need professionals to help you
strategically grow and succeed in your firm. One example of professional
services are the
CFO services we offer to our clients. I recommend three things for you
to consider as you engage and work with professionals in your business.
First, interview at least two or three to find the right fit for your
business. Do they have experience in your industry? Do they have contacts or
other connections that could help your business? Do you get along with them?
Do they listen well and help you understand things in a way with which you
are comfortable? Interview and find the one you like.
Second, remember that you
are their boss, and not the other way around. They work for you and you pay
their bill. You need to question their recommendations and, ultimately, the
buck will stop with you even if something bad happens because you followed
their advice.
Third, you want to work
with professionals who have the right blend of hunger, experience, empathy,
energy, initiative, and honesty. This is tough to find, but they are out
there.
9. Financing
- The very best way to finance your business is to bootstrap it and use your
internally-generated cash. Besides watching expenses, you can improve cash
flow through vendor credit/trade terms, customer pre-payments, and other
strategies. If you do not have enough cash and you are sustaining operating
losses, you will need to finance those losses with personal credit cards and
signature loans/HECLs or equity. When the business needs to make capital
expenditures, these can be financed with leases and loans secured by the
equipment. If the company needs capital to fund an aggressive growth
trajectory, then some debt and most equity instruments will do the trick.
Remember that most forms of debt require a personal guarantee from the
owner(s).
10. Benchmarking-
In my recent blog post 5 Ways Entrepreneurs Improve Cash Flow with
Benchmarking, I identify that benchmarking is usually free but few business
owners utilize this powerful concept. Compare your performance to yourself,
your industry, and to other businesses as well. The accounting/finance
function usually facilitates this, but in a start-up it is usually the owner
that initiates and follows-through on benchmarking. Your benchmarking should
include both quantitative and qualitative data. Make this a regular part of
your business, and you will quickly find competitive advantages to improve
your cash flow and profitability.
11. Payment
Priorities
- BONUS TIP! I recently spoke with a man who started his business 26 years
ago. He has been through many cash flow "valleys" wherein he did not have
enough cash to meet the financial demands of payroll, vendors, etc. He
taught me his payment priorities when such emergencies come. First, he pays
his employees. Second, he pays the government. Third, he pays the landlords
of all of his locations. And finally, he pays all other loan payments,
vendors, suppliers, and others - including himself. This is not a bad way to
prioritize.
Do you have any other
suggestions?
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Ken Kaufman, Founder & CEO
CFOwise
CFO Services
CFOwise is the premier CFO firm for start-up, emerging, and medium-sized
companies
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